Returns & Refunds

At LAFFAIR, every fragrance is carefully inspected and securely packaged before it leaves our facilities. Your satisfaction is important to us, and we are committed to providing the highest standard of quality with every order.

Returns

Due to the nature of fragrance products and for hygiene and safety reasons, we are unable to accept returns or exchanges on opened or used items.

If your order arrives damaged, defective, or incorrect, please contact our Customer Care team within 48 hours of receiving your delivery. Kindly include your order number along with clear photographs of the product and packaging so we can assess the issue promptly.

Refunds

Once your request has been reviewed and approved, any eligible refund will be processed using the original payment method. Please allow 5–10 business days for the refund to appear, depending on your payment provider.

Need Assistance?

If you have any questions regarding your order, returns, or refunds, our Customer Care team will be happy to assist you.